Frequently Asked Questions

Self storage is an affordable, efficient way for you to store your life’s possessions. There are many reasons you might need a storage unit, whether you’re moving or downsizing, or have a growing family. You can even store RVs and other vehicles at some facilities. Self storage makes it easy to store items of all shapes and sizes in one convenient location.

View our sizing guide to see the storage units we offer and determine which one is right for you. Choosing the right size unit will ensure that you only pay for the storage you need! You can also contact one of our facility managers—they’re trained to help you out.

“On-site” manager means that an employee, usually the facility manager, has an apartment on-site as part of the facility.

A drive-up storage unit is a ground floor or outdoor unit that has its own loading area. These units are ideal for storing large, heavy items or equipment as you have the ability to load your belongings directly from a vehicle or truck.

We offer parking for the storage of RVs, boats, cars, and motorcycles. The size and amenities of our vehicle storage units range from outdoor spaces to covered and indoor units. Our size guide can help you figure out what parking space is right for your vehicle. You can also call your local facility to ask about their offerings.

We give you the flexibility to book a reservation up to 30 days in advance to help you plan ahead. This timeframe may change depending on the storage facility and/or storage unit being reserved.

Yes. Storing with us requires a month to month rental agreement.

Yes, you’ll need to provide identification: a state-issued ID card, driver’s license, passport, or military ID.

Many of our locations have extra wide drive aisles, allowing your rental truck or movers easy access to your unit. If you rent a drive-up unit, you can simply unload your items on the loading dock. With roll-up doors and free pushcarts and dollies, moving into your storage unit is easy no matter what type you’ve rented.

You can access your unit at most locations during the gate hours posted online and at the store. Please note that payments made on delinquent accounts after storage facility business hours will not allow gate access or ensure overlock removal until the next business day.

If you use our contact-free online rental process, a lock will be included with your rental and the cost will be added to your final price.

If you go into the office to complete a rental, you may provide your own lock, or you can purchase a new, sealed lock at your local facility. All locks need to be shown to the facility general manager and approved prior to using it on your unit.